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Limited Lifetime Warranty

When you purchase a Regency, you own an award winning product designed for great looks, ease of use and superb performance. Quality is engineered into every component, from the heavy duty steel firebox to intricate laser cut decorative accents. Each Regency fireplace is backed by the most comprehensive warranty program in the industry.

Effective September 1, 2016, Regency has updated its Limited and Limited Lifetime Warranty in North America for the following categories:

The new warranty policy has been updated with a new layout, including a chart to better indicate warranty coverages. In order to better serve our customers there have also been some warranty changes.

Our new warranty for each category can be found below, and is also included in the manual for each respective Regency unit, which may be found under Customer Care > Manuals. This new warranty applies to any current Regency product purchased on or after September 1, 2016, and supersedes all pre-existing limited lifetime warranties on previous manufactured Regency products. For any consumers who purchased a Regency unit prior to September 1, 2016 under a previous Regency warranty, Regency will honor any warranty coverage in the previous warranty that may have been reduced under the new warranty.

The Regency Limited Lifetime Warranty covers:

The Regency Limited Warranty covers:

Ask your Regency dealer for more information or read your owner's manual for full warranty details.

Register Your Warranty

To register your Regency Fireplace Product use our online registration form or download the form and mail it in to the address provided.

Locations

Lynnwood
Phone
425-775-3399

Address
4232 196th St SW
Lynwood, WA 98036
Shoreline
Phone
206-542-7515

Address
16350 Aurora Ave N
Shoreline, WA 98133
Bellevue
Phone
425-454-4640

Address
13000 Bel-Red Rd.
Bellevue, WA 98005
Seattle
Phone
206-624-4394

Address
3447 4th Ave S
Seattle, WA 98134
Renton
Phone
425-264-2355

Address
730 SW 34th St.
Renton, WA 98057
Covington
Phone
253-638-2000

Address
15116 SE 272nd St.
Kent, WA 98042
Federal Way
Phone
253-838-3300

Address
34428 Pacific Hwy S
Federal Way, WA 98003
Tacoma
Phone
253-474-0767

Address
7608 Custer Road W
Lakewood, WA 98499
Puyallup
Phone
253-580-1580

Address
10120 128th St E
Puyallup, WA 98373
Woodinville
Phone
425-895-1997

Address
13970 NE 178th Place
Woodinville, WA 98072
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